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    Practitioner

    AnyDr Fiona McIntyreDr Matthias HouvenagelDr Chelsey Kedmenec

    Additional Information

    Movement + Rehab sessions now available - Call 93704033 to book now!
    FAQ’S Home / FAQ’S
    Movement + Rehab

    1. What conditions can benefit from rehabilitation?
      Our structured rehabilitation program can assist with various conditions including:
      • Back and neck pain
      • Sports injuries
      • Post-surgery recovery
      • Work-related injuries
      • Joint pain and stiffness
      • Muscle strains and sprains
      • Postural issues
      • Running injuries
      • Shoulder problems
      • Hip and knee conditions
    2. How long does rehabilitation take?
      Every person’s recovery journey is different. During your initial Rehab assessment, your osteopath will discuss an estimated timeline based on your specific condition, goals, and other factors that may influence your recovery. We regularly review and adjust your program as you progress.
    3. What’s involved in the initial Rehab assessment?
      Your first rehab appointment includes:
      • Movement assessment
      • Goal setting
      • Development of your personalized plan
    4. How often will I need to attend?
      The frequency of visits depends on your condition and progress. Initially, you might need more frequent sessions, which will typically reduce as you improve. Your osteopath will discuss a recommended schedule based on your individual needs.
    5. What is Physitrack and how does it help?
      Physitrack is our exercise prescription platform that provides:
      • Clear video demonstrations of exercises
      • Detailed instructions
      • Progress tracking
      • Easy communication with your osteopath
      • Exercise program updates
      This helps ensure you’re performing exercises correctly at home and allows us to monitor your progress.
    6. Do I need to be fit to start rehabilitation?
      No, our programs are designed to start at your current ability level. We create a graduated program that progresses at your pace, ensuring you build strength and confidence safely.
    7. What should I wear to rehabilitation sessions?
      Comfortable, loose-fitting clothing that allows movement is ideal. For lower body conditions, shorts or loose pants are recommended. For upper body conditions, a singlet or t-shirt works well.
    8. How is progress measured?
      We track your progress through:
      • Regular reassessment of symptoms
      • Functional movement testing
      • Strength and flexibility measurements
      • Goal achievement monitoring
      • Your feedback about daily activities
    9. Will I need to do exercises at home?
      Yes, home exercises are a crucial part of rehabilitation success. We’ll provide:
      • Clear instructions via Physitrack
      • Manageable exercise programs
      • Regular program updates
      • Support and guidance as needed
    10. How is rehabilitation different from regular treatment?
      While regular treatment provides immediate relief, rehabilitation:
      • Addresses underlying causes
      • Builds strength and stability
      • Improves function
      • Prevents future problems
      • Provides long-term solutions
    11. What if I play sports or have specific work requirements?
      We tailor your program to include:
      • Sport-specific training
      • Work-related movement patterns
      • Graduated return to activity
      • Prevention strategies
      Your program will focus on the specific demands of your sport or work.
    12. How do I maintain progress after rehabilitation?
      We provide:
      • Maintenance exercise programs
      • Long-term management strategies
      • Prevention advice
      • Guidelines for early intervention
      • Regular check-up recommendations
    13. What if I experience pain during exercises?
      We teach you to:
      • Understand normal vs concerning symptoms
      • Modify exercises appropriately
      • Recognize warning signs
      • Know when to seek advice
      Always communicate with your osteopath about any concerns.
    General Information

    1.What is the difference between Osteopaths, Chiropractors and Physiotherapists?

    This is one of the most common questions we are asked! Osteopaths, chiropractors and physiotherapists treat the same conditions with different approaches and it is not for us to explain the theories behind Physiotherapy or Chiropractic. the main principles of Osteopathy are that the body is a unit and that the structure and function of the body are interrelated. This means that dysfunction, or damage to one area of the body can have an impact on other regions of the body. As Osteopaths, we aim not only to treat the symptoms of the problem, but the cause behind them. In doing so, our techniques are hands-on and are specific to your condition and your medical history. By Incorporating a wholistic approach we work with our patients to form rehabilitation and management plans to help prevent the injury from recurring.

    2. What is the difference between your principle, senior and associate Osteopaths?

    Our recognition of our practitioners is based on their expertise and refined experience acquired since graduation. Our principal Osteopath has over 15 years of extensive practice, while our senior Osteopath brings over a decade of invaluable experience. Additionally, our associate Osteopaths possess more than 5 years of clinical experience each.

    3.What type of conditions can an Osteopath help with?

    Osteopaths have knowledge and experience to treat and manage most Musculosketal injuries, anything from sprained ankles, lower back pain to headaches and nerve pain. If you are unsure if Osteopathy is right for you, please give us a call on 03 9370 4033.

    4. Do you offer Osteopathic treatments for infants?

    Infant Osteopathy is a specific field that our Osteopaths haven’t specialized in. However, we have experience treating children over the age of 5.

    5. Do you treat pregnant women?

    We can treat women both during their pregnancy and after. We have experience helping women manage common pregnancy issues such as carpal tunnel and pelvic pain, and can offer advice on exercising guidelines during this exciting time.

    6. Do you treat patients under Home Care Package?

    Yes we do.

    7. Do I need a referral?

    No, Osteopaths are primary health care professionals so a referral from your GP isn’t necessary. However, we frequently receive referrals from GPs and when we do, we work with your doctor to provide a treatment plan specific to your needs.

    8. What should I bring with me?

    Please bring any x-rays, CT scans, MRI scans or any other test results that you feel are applicable to your presenting complaint. Your Osteopath is also able to refer you for x-rays or further testing should it be required.

    9. What should I wear when I come in?

    We provide gowns to wear. However, if you prefer to stay in your own clothes, then something comfortable and loose that doesn’t restrict your movements is preferred.

    10. Is there a designated parking area for the clinic?

    No, but we have plenty on-street parking available on Union Road and Maribyrnong Road.

    Consult

    1.What happens during my first treatment?

    All new patients will be asked to fill out a personal information form which includes brief questions about your medical history and a consent form. During the consultation, the Osteopath will take a full case history including past medical history. This is to ensure that we have complete picture of your health for any further presentations to the clinic.

    Examination will involve, the Osteopath performing special tests relevant to your complaint. Osteopathically we will take you through range of motion testing and palpation to identify any disfunctions. using this information along with your case history we will form a diagnosis.

    Osteopaths utilize hands on techniques as the basis of treatment. A few examples of the many treatment techniques Osteopaths may use are massage, deep tactile pressure, stretching and joint mobilization (if you consent). An important part of recovery is rehabilitation and you will work with your Osteopath to come up with the rehab plan that is best for you.

    2. How long is a consultation? 

    Initial consults are 45 mins and return consults are 30 mins. If you haven’t been to the clinic in over 5 years, we will ask you to book a longer appointment.

    3. Will I be sore after my treatment?

    Everyone responds differently to manual therapy and it is common to feel tender or bruised after treatment.

     4. How many treatments will I need?

    Different conditions have different expected recovery time. Your Osteopath will discuss with you your personal recovery time with you before the end of the consult.

    Payment

      1.Can I use my private health insurance?

    Osteopathy is covered by most health insurers under ‘extras’ cover. We recommend contacting your private health insurer to clarify the terms and conditions of your policy. We have HICAPS which means your private health insurance claim can be claimed on-the-spot and you then only have the gap to pay.

      2.What payment options are available?

    We accept EFTPOS, VISA, Mastercard. We do not accept cash.

      3.Is Osteopathic treatment claimable under WorkCover, TAC, Veterans Affairs and NDIS?

    Yes, At Ascot Vale Osteopathy, all Osteopaths are registered to treat patients supported by third-party insurers such as WorkCover, TAC, Department of Veterans Affairs or NDIS.

    4.Is Osteopathic treatment covered by Medicare?

    Osteopathy is only covered by Medicare if you are eligible for a Chronic Disease management plan (CDM) Plan. CDM Plans are approved by your GP. Please consult your GP to see if you are eligible.

    5.Is there a deposit required to book an appointment?

    For Initial consultation we do require a deposit to be paid. For any return consult booked in–person or over the phone there will no deposit required.